General Questions

What is Mental Wellness?

At Amare, we believe that mental wellness exists on a continuum between:

  • Stress & Burnout on the low end
  • Emotional Well-Being & Physical Resilience in the middle
  • Optimal Vigor & Thriving on the high-end

Supporting balance across the gut-brain axis is the key to promoting optimal mental wellness — across the entire Mental Wellness Continuum.

What is the Microbiome?

The gut-brain axis (GBX) is the multi-directional communication network that determines our physical and mental wellness. The GBX connects our gastrointestinal system (gut), nervous system (brain), and immune system (axis) with a vast array of cellular and biochemical messengers throughout the entire body, including the microbiome, hormones, cytokines, and neurotransmitters.

What is gut flora?

Gut flora consists of a complex community of microorganism species that live in the digestive tract of humans. The digestive tract is the largest reservoir of microorganisms in the human body.

What support is provided after purchase?

Your Sponsor or upline is a great resource to assist you on your Amare journey. Amare is also producing a variety of content and tools on the Amare Builder App. In addition, Amare provides call support for any information you may need via 1.888.898.8551.

Does Amare have any events?

To learn more about any upcoming events, click here.

What is the Amare Builder App?

The Amare Builder App can be downloaded from the app store and gives Brand Partners access to a variety of tools including videos, PDFs, images, and more. Additional features include:

  • Select from a robust library of social images and post them to your social networks.
  • Choose to be notified when prospects visit your site.
  • With the direct links, you can easily send your prospects any media content in your system.

What are Amare’s other social media platforms?

Opportunity Questions

How do I become a Brand Partner?

To become an Amare Brand Partner, contact the individual who introduced you to Amare and they can guide you through the enrollment process. Make sure you enter their Sponsor ID when signing up. If you found Amare on your own, click "Share" at the top of this page and Amare will assign you a Sponsor to assist you with building your business.

How do I become a Customer?

To become an Amare Customer, contact the individual who introduced you to Amare and they can guide you through the enrollment process. Make sure you input their Sponsor ID when signing up. If you found Amare on your own, click "Shop" at the top of this page, add products to your cart, and check out.

Where can I learn more about the compensation plan?

You can find more information on the Amare Compensation Plan by visiting the Resources page on Amare.com.

Are there any long-term commitment or cancellation fees?

Our Brand Partner membership program is an annual membership with no cancellation fee (non-refundable). Brand Partners are also able to return their products and get a refund within 90 days of purchase; however, handling charges do apply.

Are there any discounts or coupons offered?

Brand Partners and Customers can sign up for the Subscribe & Save program to receive an additional 10% discount off monthly shipments. Visit our Promotions page to view any active promotions that are currently available.

Product Questions

Where can I find a list of all products Amare sells?

To view all products, click here.

Do Amare products have any interactions with my medication?

If you are currently taking any type of prescribed medications, you should consult with your healthcare provider before using Amare supplements.

Can I take Amare products if I am pregnant or nursing?

We advise consulting your physician if you are pregnant, nursing, taking a prescription drug, or have a medical condition.

Are Amare products safe for children?

We advise consulting your child's physician or healthcare provider before giving to children.

What does Amare do to ensure quality and safe products?

Amare products are ensured to be of the highest quality through multiple levels of quality control and analysis, including testing of raw materials, manufacturer audits and finished product testing. All of this ensures that Amare customers receive the safest, highest quality, and most effective products possible.

When do I take the products?

Where can I get more information about specific products?

For detailed product information, click here to view our Product Information Pages.

Order and Shipping Questions

What is the shipping expectation?

Orders received before 10:30 AM PST will be shipped same day. Orders received after 10:30 AM PST will be shipped the following business day (excluding weekends and holidays). The shipping expectation will be based on your chosen shipping option. The Amare shipping policy offers three (3) shipping options that include:

  • 3-5 Business Day shipping – $11.99
  • 2-3 Business Day shipping*
  • Next Business Day shipping*
*Shipping prices may vary based on location.

Where is my tracking number?

After you place your order on the Amare website, you will receive an order confirmation email that includes your order tracking information. You can also view your order tracking number by logging in to the website, and then clicking your name in the upper right-hand corner and then on “My Account”. From the menu, select the “Orders” tab to view all orders and their associated tracking information.

Where do I find my order status?

When you log in to your account on the Amare website, you can access your order status by clicking your name in the upper right-hand corner and then on “My Account”. From the menu, select the “Orders” tab to view all orders (Open Orders, Shipped Orders, etc.).

What is the return policy?

Amare stands by the Amare Satisfaction Guarantee for Customers and Brand Partners. If within the 90 days from the order date you are not satisfied with your Amare products, we will give you a full refund, excluding shipping costs. For more information on our return policy, click here.

Special Program Questions

What is the Subscribe & Save program?

The Subscribe & Save Program allows Brand Partners and Customers to set up their account so their products are automatically shipped each month with an additional benefit of 10% savings. For more information, click here.

Can my Subscribe & Save be canceled at any time?

When a customer decides to enroll in the Subscribe & Save program, they can cancel at any time. The last day to modify or cancel the current month's Subscribe & Save shipment is 24 hours before the order date. Because orders are shipped out in a timely manner, including Saturday and Sunday, orders cannot be changed or canceled past the last day to modify as noted above.

If my monthly Subscribe & Save order declines, what do I do?

  • Verify that the billing address matches the address your bank/financial institution has on file.
  • To reprocess your order, log in and click your name at the top right corner and then on “My Account”. From the menu, select the “Orders” tab to view your orders. Locate the declined order and click on the “Reorder” button.
  • Adjust the next process date for your Subscribe & Save order or recreate as a new order.
  • Contact the Amare Customer Experience Team for assistance.

WHAT IS THE SUBSCRIBE & SAVE REWARDS PROGRAM?

The Subscribe & Save Rewards Program allows Brand Partners and Customers to earn Rewards Points that can be redeemed to purchase additional Amare products. Rewards points are earned and maintained by maintaining a monthly minimum $50 subtotal Subscribe & Save order. Rewards points are subject to forfeit if a monthly minimum $50 Subscribe & Save order is not completed within the calendar month and no grace period is available.

What is the bundle & save program?

The Bundle & Save Program allows Brand Partners and Customers to bundle up to six products at reduced prices of up to 54% off Subscribe & Save prices when purchasing a qualifying product pack. For more information, click here .

WHAT IS THE REFER-A-FRIEND PROGRAM?

The “Refer-A-Friend” program* allows Customers to earn product credit when:

  • They refer a customer/partner AND that referred customer/partner has a CAD $53.9 or greater Subscribe & Save order.
*This program is not available to Brand Partners.

ACCOUNT MANAGEMENT QUESTIONS

How do I manage my credit cards on file?

  • Two credit cards can be stored at a time per each account.
  • You can manage your credit cards by logging in, clicking your name at the top right corner, and then on “My Account”. From the menu, select the “Payment Methods” tab.
  • The credit card attached to your Brand Partner fee can be updated by going to “My Account” and scrolling down to the “Membership” section. From there, you can click the “Edit Payment” button to update the credit card you would like to use.

What can be managed for my account on the website?

The following can be managed/modified online:

  • Billing and Shipping Address
  • Payment Methods
  • Email and Account Password
  • Receiving Notifications
  • Subscribe & Save orders

Any return requests, cancellations, and Subscribe & Save reminder emails must be requested by contacting the Amare Customer Experience Team.